This all day training begins with the roles and responsibilities of the steward and the special legal status of union representatives. Participants then explore the nuts and bolts of grievance processing, including the six grounds for a grievance, past practice, just cause for discipline, grievance investigation and rights to information, fact sheets, and grievance writing.
Sample Agenda
08:00 am – 08:30 am Introductions and Orientation
09:00 am – 10:00 am Roles and Responsibilities of Stewards
10:00 am – 10:15 am BREAK
10:15 am – 11:45 am Screening Gripes from Grievances
11:45 pm – 12:45 pm LUNCH
12:45 am – 01:30 am Seven Tests of Just Cause
01:30 pm – 02:30 pm Grievance Investigation:
Interviewing Skills
Rights to Information
Fact Sheets
02:30 pm – 02:45 pm BREAK
02:45 pm – 04:00 pm Resolving Grievances at the Lowest Step
The Do’s and Don’ts of Grievance Handling
04:00 pm – 04:15 pm Writing a Grievance
04:15pm – 04:30 pm Wrap Up and Evaluations
Labor Education Program of Arkansas 